The Manager of Technical Services and M&R,has full responsibility over all M&R processes, depot vendor management and the administration of SeaCube’s depot quality control processes of the Asia Pacific Region.
Main Responsibilities - Manage repair vendors/depots within the region
- Assess and establish a tariff of repair costs for the verification of off-hire estimate accuracy.
- Monitor and control overall depot off hire repair costs and repair quality.
- Handle and solve customer off hire dispute
- Manage the customer interactions required to obtain approval of off hire damages as efficiently as possible, including the handling of customer disputes.
- Handle all technical and M&R related issues as they arise, including dispute resolution.
- Perform physical depot audits of repairs, repair estimates and depot facilities.
- Administer all parts of the depot quality control program.
- Monitor activity and M&R re...