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Manager (MediShield Life/CareShield Life Premium Recovery)

Company

Inland Revenue Authority of Singapore

Location

singapore, Singapore

Type

Full-time

What the role is:

As a tax professional, you have tax knowledge at your fingertips and the heart to build a socially responsible taxpaying community. At IRAS, we offer you the space to apply your knowledge as we transform to redefine experiences for taxpayers. You will apply your resourcefulness, strong communication skills and expertise in ensuring a high level of voluntary compliance within the community. The result? Your mark of insight on tax services which are transformational.

What you will be working on:
  • Communicate and negotiate effectively with insureds to reach an agreement, while influencing a mindset shift towards voluntary compliance
  • Be involved in various projects leveraging a mix of data analysis, technology, agile principles, behavioural insights, and design to improve work processes, service delivery and voluntary compliance
  • Provide assistance to insureds via telephone or through written correspondence
  • Cond...

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