Manager, Lobby Lounge

Company

Shangri-La

Location

Singapore, Singapore

Type

Permanent

We are looking
 for a Manager, Lobby Lounge to join our team!
Job Responsibilities
Oversee daily Lobby Lounge operations ensuring smooth service delivery and exceptional guest experience

Maintain thorough knowledge of food, beverage, menu offerings, and service standards, including seasonal changes

Ensure full compliance with SFSMS, hygiene, food safety, and Fire & Life Safety standards

Conduct regular front and backofhouse inspections to monitor service quality, cleanliness, setup, and maintenance

Build strong guest relationships, actively gather feedback, and handle guest complaints professionally and tactfully

Support marketing initiatives through market surveys, trend analysis, and implementation of strategies to grow market share

Manage and motivate the team through recruitment, rostering, training, performance management, and disciplinary actions when required

★ Ready to Start Your European Career?

Take the next step and apply for this exciting opportunity

Apply Now