Job Description

Summary:The Manager, Customer Solutions Engineering brings creativity, curiosity, and passion to the role. They are responsible for ensuring that the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager leads their team to motivate, organize, and oversee the daily operations of the team activities. This includes the continual coaching and career development of the team members.

Essential Duties and Responsibilities:

Team Leadership

Work with the Director of Customer Solutions Engineering to set goals and objectives for the team

Plan, strategize, and track tasks and timelines for the team to accomplish set team goals

Communicate with team members on a daily basis to ensure day to day deliverables and road blocks are being addressed

Manage resource allocations and workloads based on incoming customer requests and projects