The Toro Company has an opening at its office in Riverside, California, for a Manager, Customer Care & Technical Service position.
What Will You Do?
+ Manage specific product categories to maintain existing markets, while also identifying future product development and growth opportunities related to the core products.
+ Drive new product development within this product group, establish technical product specifications, coordinate and track all activities with internal and with outside partner suppliers.
+ Provide input into internal development projects and assist in planning sales volume, profit contribution and ROI.
+ Direct administrative activities directly related to making products or providing services.
+ Maintain technical data and support materials to assist distributors and end-users to provide input into development of marketing support materials.
+ Lead and enhance after-sales support and customer care processes to ensure a superior customer expe...