To assist line manager in managing client accounts, client portfolios and client relationships for assigned portfolio; improve service quality levels and undertake day-to-day activities and client interactions to ensure that the team’s objectives are constantly met while maintaining client satisfaction.
Accountabilities - Participate in the financial analysis conducted on clients and their respective industries/markets to identify potential opportunities and risks.
- Provide continuous support to clients in order to satisfy their daily transactional requirements, enquiries and documentation needs.
- Follow-up with other sub‑departments/departments on credit/facility requests to ensure clients’ requests are met on‑time.
- Assist the SRMs and RMs in making calls to clients and following up with them on the services provided by FAB and any other requirements as directed by the line manager or Business Head.
- Review facility documents...