Manage daily queues for account opening, query resolution, maintenance and correspondence; supervise FATCA/CRS reporting; manage dormancy review cycles and notifications; supervise online banking, debit card and tax certificate activities; conduct first-level complaint review.

Grade: AVP

Role Requirements:

Education: Master's degree in Accounting & Finance

Experience: 5 – 7 years in client onboarding, KYC, or retail banking servicing; minimum 3 years in a supervisory capacity.