Business Segment: Insurance & Asset Management

Company: STANLIB Asset Management (Pty) Ltd

Location: ZA, GP, Johannesburg, 17 Melrose Boulevard

Responsibilities

Lead the effective execution of a consistent and proactive client experience approach across Fund Solutions. Identify and implement sustainable resolutions to client and staff friction points, improving the overall client experience through actionable insights and analysis. Create an integrated complaints management view across all aspects impacting client experience, ensuring effective execution across the Fund Solutions value chain.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce
• Experience Required: 5-7 years. Experience in managing complex service environments, significant experience in all facets of the banking service environment and associated products, processes and systems. Ex...