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About the Role

Report to: Senior Manager, Customer Claims
Location: Hochiminh City
Function: Customer & Information Technology | Department: Customer Claims
Type: Managerial

THE OPPORTUNITY: 
We are looking for Manager, CI Claims Assessment who is responsible for leading and managing the Critical Illness Claim team to ensure accurate and timely claim assessment and decision-making within authorized limits, while driving operational excellence through data analytics, system and procedure management, and effective communication with customers and stakeholders.

ROLES AND RESPONSIBILITIES:

1. Claims Assessment

Set goals and objectives for the Critical Illness Claim team to achieve operational results in claim assessment, reporting, and stakeholder engagement.

Conduct claims assessment to ensure accurat...