Join RBC as a Manager in Centralized Issue Management in Toronto, focusing on compliance, risk mitigation, and effective issue resolution. This role is crucial for Personal and Commercial Banking operations.
In this integral role, you will support the Enterprise Issue Management Standard, ensuring issues are resolved efficiently and governance is maintained. Responsibilities include developing workflows for issue management and fostering collaboration amongst various business units. With a focus on the detail of issue documentation, you will also provide insights into root causes and action plans.
Key Responsibilities:
• Ensure policies align with regulatory requirements
• Create effective workflows for quick issue resolution
• Assess completeness of issue records
• Collaborate with teams for root cause analysis
• Partner with operational risk teams on issues
Requirements:
• 3-5 years in risk and control functions
• 3+ years working in the financial sector...