The Mailroom & Digital Mail Services Manager leads all mailroom, courier, and digital mail operations, ensuring efficient, secure, and cost-effective service delivery. This role focuses on operational excellence, vendor and budget management, and continuous process improvement while delivering strong internal customer service.
Location: Markham, On (onsite)
Payrate: $30 per hour
Full time hours on a 2 month contract (Strong potential of extension)
Advantages
• Gain experience working for a well-known insurance company
• Earn a rate of $30 per hour
• Full time hours on a 2 month contract
• Strong potential of extension
Responsibilities
•Oversee daily mailroom, courier, and digital mail operations
•Drive service improvements and increase first-time resolution
•Manage vendors and ensure SLA performance
•Control expenses and manage budget vs. plan
•Track performance using data, reporting, an...