(M) CSR | Finance Account Representative | Newcomer Friendly

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

We are hiring Financial Customer Service Representatives to assist clients with account inquiries, transactions, and billing questions. Provide accurate guidance and professional support for financial matters.

Employee Recognition and Rewards

Commission, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Professional Development

Job Training

Responsibilities

• Respond to financial inquiries via phone, chat, or email
• Assist clients with billing, payments, and account updates
• Resolve transaction‑related issues efficiently
• Document all interactions accurately
• Escalate complex issues to supervisors
• Maintain quality, productivity, and customer satisfaction metrics