AHS, a leading luxury real estate developer, is seeking an experienced and strategic Head of CRM to lead the customer relationship management function within the organization. This role is critical in driving customer engagement, retention, and satisfaction through effective CRM strategies, data analysis, and team leadership. The ideal candidate will have a strong background in CRM systems, marketing automation, and analytics, with a passion for enhancing client experiences in the luxury real estate sector.

Key Responsibilities

• Develop and implement comprehensive CRM strategies to enhance customer engagement and drive sales growth.
• Oversee the management of the CRM platform, ensuring data integrity, segmentation, and effective use of automation tools.
• Analyze customer data and behavior to identify trends, opportunities, and areas for improvement.
• Collaborate with sales, marketing, and customer service teams to align CRM initiatives with bus...