Minimum Requirements

• Proven experience with Lutron products is essential.
• Minimum of 3 years experience in a technical support role within the smart home or automation industry.
• Demonstrated experience with Lutron HomeWorks for residential installations.
• Strong IP networking skills .
• Ability to read and interpret architectural drawings and lighting layouts .
• Experience in providing technical training and support to dealers or clients.
• Knowledge of RMA processes and hardware diagnostics.
• Excellent communication and interpersonal skills.
• Strong planning, organisational, and project management abilities.
• Sound decision-making and problem-solving skills.
• Results-driven with a high level of accountability and attention to detail.
• Ability to work effectively under pressure ...