Loss Mitigation Intake Coordinator
In this role, you’ll help customers who are going through financial challenges by guiding them through the first steps of the loss mitigation process. You’ll be a key part of the team, making sure everything starts off smoothly and efficiently while providing a supportive and positive experience for customers.
What you’ll do:
+ Review and collect important documents from customers, such as financial information and applications
+ Request and gather supporting documentation to create complete loan workout packages within required timeframes
+ Help determine if customers may qualify for loss mitigation programs and ensure applications are complete
+ Enter and upload documents into internal systems to keep files organized and accessible
+ Follow up on missing information to keep the review process moving on time
+ Carefully review files to ensure they meet company guidelines and regulatory re...