Works collaboratively with supervisor as a resource to unit personnel. Participates in and/or assists Supervisor with staffing, timecards, hiring and training. Maintains an expert knowledge of the work area and optimizes use of available technology. Effectively communicates information to staff, and supervisor. Assists supervisor in the coaching and development of staff, optimization of area productivity and service problem resolution, and development of internal processes. May represent area on task forces/committees etc. Demonstrates excellent customer service skills when resolving conflicts with staff and customers. Assists in daily oversight of staff activity, and performs day-to-day logistics functions.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. Yo...