1. Management Reporting & Leadership Support

• Prepare reports and performance summaries for management review.
• Support the Group/Sales Team Leaders in daily administrative tasks and strategic initiatives.
• Assist in tracking performance data and generating business reports as directed.

2. Pricing Support & Inquiry Handling

• Respond to customer inquiries regarding service status and general requests.
• Support the preparation of freight rate quotations and pricing proposals under the guidance of the Sales lead.
• Provide administrative assistance for rate documentation and contract filing.

3. Inside Sales Support & Database Management

• Assist in maintaining relationships with existing and potential customers through follow-up communications.
• Manage and update CRM systems and sales databases to...