Responsibilities
Claims Investigation & Documentation
Monitor warranty claims from dealers through Squid Power BI reports, filtering for logistics-related failures (MPL responsibility code, carrier handling failures)Investigate total loss and missing unit incidents reported by outbound logisticsCollect and verify all required documentation for claim submissionsClaims Processing & Filing
Create and maintain organized claim folders using standardized filing structureComplete detailed claim forms with accurate shipment, product, and damage informationCalculate total claim values including product costs, repair expenses, and administrative fees Submit complete claim packages with all supporting documentation to Penske LogisticsTrack claim submissions and maintain confirmation recordsData Management & System Navigation
Proficiently n...