**POSITION SUMMARY:** A Dispatcher is responsible for the coordination of the utilization of drivers, trucks and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers.

**PRINCIPAL RESPONSIBILITIES:**

+ Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
+ Assign loads to drivers based on designated routes and driver location.
+ Prepare, update and dispense the daily route schedule.
+ Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations.
+ Ensure route completion via the driver check-in process.
+ Courteously interact with customers, as required.
+ Report driver performance issues or concerns to appropriate management for resolution.
+ Follow all required safety policies and procedures.
+ Perform other job-related duties as assigned..