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Local Delivery Manager - Lam

Company

Orange Business

Location

rio de janeiro, Brazil

Type

Full-time

**Votre rôle**:
- Accountable for the on-time delivery of all service orders in the assigned local country/ies.
- Meet or exceed the targets set by the management with regards to Customer Satisfaction
TDD/CDD (Target/Committed Delivery Date) and LTC (Lead Time to Connect)
Overdue Orders
Database(s) accuracy
Quality of 1st time installation
- Accountable for order management of all customer solution/service orders from the receipt of valid service requests, to the local handover as per predefined milestones
- Perform Order Validation of assigned orders with the local customer
- Help define/revise Target Delivery Date (TDD) based on the local customer’s needs/availability
- Determine adequate local entry point
- Accountable for ordering & management of all local loop requests from the receipt of valid service request, to physical customer delivery in accordance with committed schedules.
- Accountable for timely receipt of local loops and associated equ...

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