The Lobby Ambassador serves as the first point of contact for all guests, visitors, and clients entering the facility. This role is responsible for creating a welcoming, professional, and seamless arrival experience while ensuring efficient flow within the lobby area. The Lobby Ambassador provides information, assists with inquiries, and coordinates with relevant departments to ensure exceptional guest satisfaction.

KEY RESPONSIBILITIES

• Guest Reception and Customer Service - greets all guests and visitors warmly and professionally, provides immediate assistance and accurate information, responds to inquiries, and maintains a polished and approachable presence at all times.
• Lobby Operations Management - oversees the cleanliness, orderliness, and safety of the lobby area, coordinates with housekeeping, security, and other departments for operational needs, and manages guest flow during peak hours to prevent congestion.
• Visit...