Additional Information
Job Number
Job Category Rooms & Guest Services Operations
Location 2365 Kaanapali Pkwy, Lahaina, Hawaii, United States, 96761 VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Pay Range: $24.00-$24.00 per hour

POSITION SUMMARY

Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including s...