GENERAL DESCRIPTION OF POSITION

The Loan Servicing Specialist performs duties associated with collecting past-due consumer loans and customer service functions related to servicing loans.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Contacts customers by mail and telephone concerning payments. This duty is performed daily, about 20% of the time.
2. Monitor, administer, and calculate payment for incoming remittances. This duty is performed daily, about 15% of the time.
3. Perform administrative duties associated with incoming payment transactions. This duty is performed daily, about 10% of the time.
4. Monitor, administer, and calculate loan payoffs. This duty is performed daily, about 15% of the time.|
5. Perform administrative duties associated with the processing of credit verifications. This duty is performed daily, about 10% of the time.
6. Receive incoming calls related to loan servicing. This duty is performed daily, abou...