Job Description

POSITION SUMMARY:

Responsible for the efficient operation of the Loan Operations and Loan Processing personnel by supervising the daily operational and customer service activities. Ensure high quality service and accuracy in all aspects of Loan Operations through staffing, training, and oversight of operations functions. Ensure compliance to established policies and procedures. Provide technical support to lending staff, audit staff, and senior management. Act as a resource to staff for operational and customer problems exercising discretion and good judgment. Create a teamwork environment to ensure that quality service is provided. Conduct relationships and activities consistent with established bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES: