Objective:

Last Mile Control Tower Agent oversees daily delivery operations, ensuring efficient loading, accurate documentation, and timely dispatch. The role includes coordinating with customers and delivery teams, managing AWBs and driver assignments, handling planning and scheduling, and maintaining service standards through reporting, route optimization, time sheet management, and compliance with safety requirements.

Jobe description :

1. Warehouse loading Oversight:
2. Morning Loading Coordination:
3. Creating of Air Waybills (AWBs):
4. Driver Task Assignments:
5. Recording Loading Details:
6. Coordination with customer
7. Communication to Prevent Double Scheduling:
8. Vehicle Time Monitoring:
9. Customer Interaction and reporting <...