Job Description

Job Purpose: 
To ensure clients receive a high-quality, person-centred live-in care service by overseeing live-in care packages, supporting and supervising live-in Care Professionals, coordinating scheduling and placements, and promoting live-in services within the community. This role combines operational coordination with quality assurance to ensure smooth delivery and excellent client outcomes.

1. Live-In Care Scheduling & Package Management

- Coordinate and schedule live-in care packages, ensuring continuity and suitability of placements.

- Match live-in Care Professionals to clients based on skills, experience, preferences and compatibility.

- Plan and manage changeovers, emergency cover and rota adjustments for live-in services.

- Maintain accurate client and Care Professional records in the digital scheduling/care management system.

- Work with the office team to ensure new and e...