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Live Chat Support Agent

Company

Gotham Biotech

Location

Portland, United States

Type

Full-time

This is a remote position. Posting Title: Live Chat Support Agent Industry: Customer Service & Digital Support Salary: $23$25 per hour Summary We are seeking a skilled and empathetic Live Chat Support Agent to join our dynamic customer service team. In this role, you will serve as the primary point of contact for customers seeking real-time assistance with inquiries, technical issues, account management, and product guidance. Your ability to communicate clearly, resolve problems efficiently, and maintain a positive customer experience will directly impact customer satisfaction, retention, and brand loyalty. This position requires a proactive mindset, strong written communication skills, and the ability to multitask in a fast-paced, high-volume environment. Youll work closely with cross-functional teams to escalate complex issues, provide feedback on customer pain points, and contribute to continuous service improvement. This is a remote opportunity ideal for professionals passionate ab...

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