**Job Summary:** + Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager + Lead, guide and direct drivers and other employees as needed to include setting targets, monitoring performance, providing coaching, counseling and development. Accountable for the management of an efficient, clean and safe LTL operation to include dock planning and set up schedules + Enforce understanding and compliance with all Company policies and procedures, safety rules and government regulations + Involved in and makes recommendations in the hiring and termination processes + Administer and carry out assigned portions of the Service Center Business plan as set forth by the Service Center Manager + Responsible for meeting all KPI's assigned + Develop and implement procedures for efficient operations of Service Center Linehaul functions + Ensure drivers are coordinated timely and efficiently + Work with drivers to resolve any load/customer problems + Conduct con...