Job Description

• Contact customers: Reach out to customers by phone, email, or mail to request payment
• Track payments: Keep track of payment due dates and late payments
• Negotiate payment plans: Propose and agree on payment plans with customers
• Resolve disputes: Investigate and resolve billing errors and disputes
• Maintain records: Keep detailed records of all communications and actions

Qualifications

• Bachelor's degree in finance, business, or related field
• Two years of previous experience as a collector or in a related field
• Experience in customer service or sales
• Valid drivers license