Job Description

Key Roles and Responsibilities:

- Ensure timely and efficient collections from delinquent customers in the assigned area.

- Drive collection efficiency across assigned products and locations.

- Execute regular follow-ups and field visits for overdue accounts.
- Liaise with legal and law enforcement authorities for the resolution of chronic/default accounts.
- Handling team of Collections executives.

Required Experience, Skills, and Qualifications:

- Minimum 3-5 years of relevant experience in the financial industry, especially in collections.

- Proven experience in managing field teams or recovery agents.

- Strong interpersonal skills to handle high-pressure scenarios with customers and team members.

- Knowledge of financial documents and reporting.

- Field experience in portfolio management and overdue collections (ID & ED case...