Job Description
Job Description:
The Absence Specialist at NetJets supports employees through basic leave of absence requests by setting up leave types, answering questions, and assisting employees before, during, and after their leave. This role manages a high‑volume, front‑line inbox and case load, opening and tracking 50–70 new cases per week and handling up to 2,000–3,000 emails weekly in Outlook shared inboxes. The specialist partners closely with HR and compliance teams to ensure accurate leave administration, clear communication, and timely resolution of employee inquiries via email and phone. Daily work is task‑driven through the LOA system, requiring strong organization, attention to detail, and comfort operating in a fast‑paced, 24/7 business environment.

Day to Day:
• Set up and administer basic leave of absence cases, including identifying leave types and guiding employees through the process before, during, and after leave
• Monitor and manage a high‑v...