Job title: Leasehold Customer Resolution Officer
Salary: £34, - £36, per annum
Contract type: 6-month fixed term contract
Working hours: 35hpw across Monday – Friday
Location: Hybrid / 113 Uxbridge Road, Ealing, W5 5TL
DBS Level: Standard DBS

About A2Dominion
We are a UK housing association committed to a new vision – providing homespeople love to live in. With over 38,000 homes in management across London
and southern England, we provide a wide range of homes for social, affordable,
and private rent, specialist services, as well as homes for sale and shared ownership. 

Role Overview
As Leasehold Customer Resolution Officer, you will support the
effective management and resolution of customer complaints by engaging with
residents and internal teams to fully understand issues, drive timely
resolution, and provide high-quality information to support formal responses.
This role will also con...