Description

Business Overview

Rakuten Group provides over 70 services in a wide variety of fields, including internet services such as e-commerce, travel, and digital content; fintech (financial) services such as credit cards, banking, securities, electronic money, and smartphone app payments; mobile services such as mobile carrier business; and professional sports, both in Japan and overseas. By organically connecting these services around a membership centered on Rakuten members, we have formed a unique Rakuten Ecosystem that is unlike any other.

*Rakuten's business in numbers

Department Overview

About the Commerce Quality Management Department
Our mission is to provide a safe and secure service environment across the various commerce services offered by Rakuten.

As a consumer, everyone has likely had thoughts like:
I want to visit that shop, but I’ve heard bad things about it; I'm not sure...