UPMC Corporate Health Services is seeking a Lead Virtual Safety Attendant to join our team. This full-time position primarily supports off-shifts and weekends, including overnight hours from 11:00 PM-7:00 AM, 9:00 PM-7:00 AM and 7:00 PM - 7:00 AM, as well as all weekend shifts. Shifts may be eight, ten or twelve hours in length. There may also be occasional opportunities to support daytime shifts as business needs require.
The Lead provides advanced virtual monitoring support and serves as the on-shift resource for Virtual Care Team. The Lead Virtual Safety Attendant (VSA) serves as a critical member of the care team by monitoring patients via secured audio-visual technology to reduce risk and enhance safety. While covering routine monitoring duties, the Lead VSA offers guidance and support to VSAs, and serves as primary contact for workflow questions or concerns. This includes assisting with onboarding and orientation of new hires, supporting departmental projects, and participatin...