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Lead Systems Support Engineer

Company

ThoughtWorks

Location

Singapore, Singapore

Type

Employee

Job responsibilities

  • You will understand complex application systems and find your way through them to debug a business impacting issue.

  • You will use your skills in incident management processes and tools, application monitoring metrics and tooling to generate reports and take corrective actions.

  • You will leverage your knowledge regarding different logging techniques (various levels) and use them for alerting, monitoring and identifying the root cause of incidents.

  • You will follow standards and best practices to bring operational efficiencies, stability and availability of the system.

  • You will lead the planning and execution of system upgrades, migrations and maintenance activities, minimizing downtime and disruption to operations.

  • You will use continuous delivery practices to evolve and support high-quality software, and bring value to end customers as early as possible while working in collaborative,...
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