Lead the charge in service design and delivery at Maple, focusing on enhancing virtual care services. This full-time, hybrid role combines strategic insight with operational execution.

In this hands-on individual contributor position, you will work within the CCSO to design, implement, and scale workflows that support both clinicians and patients. A strong systems thinker, you'll connect various operations to ensure smooth service delivery that aligns with business objectives and user needs.

Key Responsibilities: • Design and implement high-quality workflows for services • Facilitate the smooth rollout of new features • Collaborate across teams to elevate patient experiences • Perform workflow audits for continuous improvement • Analyze performance metrics to optimize services

Requirements: • Minimum three years in operational roles within healthtech • Demonstrated ability in cross-functional project management • Strong analytical skills to inform operational...