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Lead Service Analyst- Planisware & Customer Support

Company

Société Générale Assurances

Location

Bengaluru, India

Type

Permanent contract

Lead Service Analyst- Planisware & Customer Support

IT (Information Technology) Permanent contract Bangalore, India Hybrid Reference 25000KG1 Start date 2025/12/01 Publication date 2025/10/19

Responsibilities

  • The CSO One Steering is responsible for ensuring effective communication about the product’s lifecycle to users. It communicates the main information concerning the One Steering product and captures their key requests.

  • RUN:

  • Coordination and communication around the run activities of the ONE STEERING product applications (PYRAMID, SG ONE STEERING ANALYTICS, SG ONE STEERING WEBPORTAL, GPC)
  • Facilitation of run governance instances in relation with user entities (one quarterly meeting for each entity (GCOO, GBIS, MIBS))
  • Production review and ONE STEERING KPIs (PYRAMID, SG ONE STEERING ANALYTICS, SG ONE STEERING WEBPORTAL, GPC)
  • Participation in product management governance by...

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