Qualifications - Any bachelor’s degree from a recognized institution - Diploma / Degree in Finance is preferred Experience: - 5 - 7 years of experience in a BPO environment, preferably in the Retail/CPG Industry - Customer / Client facing experience preferred Skills: - End to End understanding of Order Management Process, Agreements, Amendments, Pricing, licensee, pricing sheets, reports, etc. - Problem-solving and analytical skills - Proficient MS skills