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Lead Retail Associate

Company

Columbia Care

Location

Norwalk, United States

Type

full_time

Position Overview 

Under general supervision, the Lead Retail Associate provides guidance and education to each patient with medical marijuana needs. Associates assist every patient to ensure the patient is receiving the correct medication that will best benefit the patient’s specific illness and medical condition. The Lead Retail Associate may hold a state designation as the manager on duty, key holder or agent in charge. 

Major Areas of Responsibility include: 

  • Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in the system for future reference

  • Confirms patient purchase limits prior to admission into the consultation area and informs the appropriate pharmacist of such limits

  • Provide Exceptional Customer Care by promoting and maintaining positive customer relations

  • Respond to calls or emails from customers requesting product, training,...
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