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Lead Patient Access Representative

Company

OrthoNY

Location

Albany, United States

Type

Full-time

Full Time
Technical

Salary Range: $20.00 To $22.00 Hourly



General Description

The Patient Access Lead is a working lead who is responsible for assisting the Patient Access Manager in overseeing the daily duties of the Patient Access Representative (PAR) teams, answering questions, and training staff, coordinating staffing schedules, auditing the team’s work, and re-educating in all responsibilities associated with the prompt and professional registration, check in and check out of OrthoNY patients.

Responsibilities

+ Oversees and organizes daily responsibilities and schedules of the PAR teams, providing support where needed;

+ As a working member of the team, has the ability to assist and cross cover as needed in any of their responsibilities or locations;

+ Prepares staffing schedules to ensure proper coverage;

+ Trains new staff, assessing team needs and determines retraining as needed;

+ ...

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