Lead Medical Biller

Mercy Urgent Care is excited to welcome an experienced Lead Medical Biller to join our team in Asheville, North Carolina. This position blends hands-on billing work with educational and mentoring responsibilities, and plays a vital role in keeping high-quality compassionate care accessible to the communities of Western North Carolina.

How You'll Contribute:

• Prepare and submit insurance claims to a variety of payers, including private insurance, government programs, corporate accounts, and special programs
• Verify insurance coverage and eligibility, manage patient accounts and payments, and oversee medical collections
• Research and resolve denied or unpaid claims, submit appeals with supporting documentation, and track outcomes
• Answer patient billing questions, explain statements in clear, supportive language, and collaborate with providers to resolve billing or coding discrepancies
• Maintain acc...