Trades Workforce Solutions is looking for a Lead Major Incident Manager for a 6-month contract in Milton Keynes with remote options. The role focuses on ensuring operational stability and leading major incident management, supporting service delivery during incidents and driving improvements across the IT landscape.

Responsibilities include leading responses to major incidents, conducting post-incident reviews, and ensuring compliance with ISO and ITIL standards. Ideal candidates should have significant experience in IT service management and relevant ITIL certifications.