**About this role:**

Wells Fargo is seeking a Lead Fraud & Claims Operations Representative

**In this role, you will:**

+ Support performance and overall effectiveness of team as well as cross-group operational tasks
+ Proactively provide feedback and present ideas for improving or implementing processes and tools with efficient flow of fraud and claims operations
+ Perform or guide others on complex account activity and claims that can include high risk and high dollar transactions requiring research that involves multiple transaction channels and products
+ Independently prioritize work and provide day-to-day work leadership and mentorship for fraud and claims team
+ Contribute in resolving control deficiencies in bank processes, procedures, customer, or team decisions that require coordination among cross-functional teams
+ Provide guidance and subject matter expertise to less experienced staff in complex situations on wide range of informat...