Job Family:

Management Consulting

Travel Required:

Up to 10%

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:

• Lead end-to-end operational and business analysis for large-scale federal loan servicing programs, ensuring alignment across operations, technology, policy, and compliance requirements.
• Support key business initiatives from discovery through implementation.
• Partner with business stakeholders, technical teams, and leadership to gather, analyze, document, and prioritize business requirements.
• Drive business process reengineering and continuous improvement initiatives across loan lifecycle functions, reducing cycle times, improving accuracy, and increasing throughput.
• Partner with stakeholders to identify r...