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LAHAIB-Security & Fire Protection Services Emergency Dispatcher B - L07-Emergency Dispatch

Company

Veterans Sourcing

Location

Mesa, United States

Type

Full-time

Responsibilities

:
  • Answer and process emergency calls while dispatching and monitoring multiple fire and security radio channels in a high-volume environment
  • Provide approved Pre-Arrival Instructions in accordance with established procedures
  • Initiate required notifications and coordinate emergency response efforts
  • Accurately document incidents using Computer-Aided Dispatch (CAD) systems
  • Work collaboratively in a team-oriented, high-stress environment
  • Support training initiatives and development of Standard Operating Procedures (SOPs)
  • Deliver professional, calm, and empathetic customer service during crisis situations
  • Make critical, real-time decisions with a high degree of accuracy
  • Maintain consistent and reliable attendance

    • Required Qualifications:

  • 1+ year of experience as an emergency dispatcher in an Emergency Communications Center (ECC), Public Safety Answering Po...

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