At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As an Accounts Receivable Specialist (Operations Support), you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

What You’ll Do:

• Monitor and manage shared collections inbox
• Categorize and prioritize incoming inquiries
• Respond to routine billing and payment-related questions
• Route complex issues to appropriate teams
• Maintain accurate records and system updates
• Support collections through basic outreach and account updates
• Document delinquency reasons and account status
• Follow defined processes for timely resolution

What We’re Looking For:

• 2 to 3 years of experience in customer support, collections, or admin roles preferred
• Experience with shar...