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L3 Fortinet Engineers

Company

Boardroom Appointments

Location

johannesburg, South-Africa

Type

Full-time

  • Lead L3 support activities for the Retail Network, ensuring optimal performance, security, and reliability.
  • Collaborate with MNCS to address L2 activities and provide assistance with partial L3 support.
  • Participate in design discussions and contribute to the development of network infrastructure plans.
  • Assist with transitions, migrations, and upgrades as required, ensuring minimal disruption to operations.
  • Act as a point of contact for incident response, troubleshooting, and resolution for network-related issues.
  • Monitor network performance and security, proactively identifying and addressing potential issues.
  • Maintain accurate documentation of network configurations, changes, and troubleshooting procedures.
  • Provide on-call support as needed, being readily available to address urgent issues.
  • Liaise with vendors and third-party providers for escalations and technical assistance.
  • Collaborate with int...

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