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L2 Support - Linux Administrator (Banking) | Immediate joiners only

Company

Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions)

Location

Bengaluru, India

Type

Full-time

What will you do

As an L2 Linux Administrator at NPST, you will play a pivotal role in managing and resolving system and production-related issues to ensure uninterrupted operations across our core fintech platforms such as MBS, IMPS, and UPI Switch. You will collaborate with cross-functional teams, support client-facing applications, and provide critical technical expertise to ensure stability, security, and performance of the underlying Linux infrastructure.


Job Responsibilities:

  • Respond to and resolve technical issues escalated by L1 resources and internal and external teams.
  • Manage production issues reported by banks, merchants, and partner entities.
  • Perform log analysis, identify bugs, and escalate unresolved issues to the offshore team.
  • Conduct log analysis, identify bugs, and escalate unresolved cases to offshore or L3 teams.
  • Analyze customer complaints and provide timely, effective resol...

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