Position: Account Manager

Location: Onsite, Dubai, UAE

Employment type: Full-time

Remuneration: Base salary + bonuses

Duties and Responsibilities

• Serve as the main point of contact for assigned clients.
• Build and maintain long-term client relationships to ensure satisfaction and retention.
• Support onboarding processes and guide clients through integrations, launches, or implementations.
• Collaborate with internal teams to deliver timely solutions that address client needs.
• Share and communicate relevant updates, offers, or promotions with clients.
• Identify opportunities to expand client engagement through upselling or cross-selling.
• Provide regular performance updates, reports, and insights to clients and management.
• Stay informed about industry trends and market developments to advise clients proactively.
• Address and resolve client issues promptly to mai...