Responsibilities:
Manage full-cycle international and domestic freight forwarding operations (air, ocean, and inland)
Oversee import and export documentation and customs clearance procedures
Coordinate with warehouses to ensure accurate cargo receiving, storage, and dispatch
Arrange and track transportation schedules with trucking and shipping carriers
Prepare and verify commercial documents (BL, AWB, invoice, packing list, etc.) for compliance and accuracy
Handle billing processes including issuing invoices (A/R) and verifying vendor invoices (A/P)
Monitor and analyze job profit and loss (P&L) to ensure margin targets are met
Conduct settlement processes and ensure timely closing of shipments
Maintain accurate records in internal TMS/ERP systems
Communicate effectively with customers, vendors, and internal management to resolve issues promptly
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